Ford Explorer phone sync issue with no resolution on Ford Explorer

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Ford Explorer owners report experiencing phone sync issues, particularly with older versions of Sync from 2009, which may lead to compatibility problems with newer Bluetooth versions, resulting in disconnections and reconnecting loops. To address these issues, some owners have found that powering off both their phone and vehicle, then turning them back on can help. Additionally, ensuring Bluetooth is enabled on both devices and deleting existing pairings before initiating a new connection may resolve the problem. Verifying the security and setup of the phone's Bluetooth connection is also recommended to avoid compatibility issues. Resetting the Bluetooth connection has been reported to alleviate some Ford Sync problems, and following specific pairing instructions for both the phone model and SYNC system can help establish a stable connection.

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