Mercedes-Benz CLS550 radio black screen with non-functional reverse camera on Mercedes-Benz CLS550

Some Mercedes-Benz CLS550 owners report experiencing issues with a black screen on the radio and a non-functional reverse camera. These problems may stem from backup camera connection issues, such as a faulty connector, blown fuse, or damaged cable. Additionally, some owners find that their backup camera operates intermittently, which could indicate a wiring issue in the trunk. Furthermore, there have been recalls affecting over 137,000 vehicles due to software errors causing backup camera failures, resulting in the lack of rearview images. Common complaints also include no image displayed when shifting into reverse, distorted or fuzzy images, and the camera failing to activate. To resolve these issues, it is recommended that owners check connections, inspect trunk wiring, and verify if their vehicle is part of any relevant recalls. If problems continue, consulting a certified Mercedes-Benz technician for a thorough diagnosis and repair is advisable.