Why my sunroof does not openis there something I should try to make it open it w

What is your question?

When I push the button the cover plate of my sunroof will open then when I push the button on the end the hats were open I have tried double-tapping to try to get the sunroof to slide back it will not work

What makes this problem better or worse?

It just need to be fixed there is no worse a better just need to be fixed

How long has your 2015 BMW 640i had this problem?

I bought this car last week